Take the non-selling work off your reps.
Pulls the non-selling drag, scoring, enrichment, history, first-draft prep, off the rep plate so their time goes to actual selling. Not automation for its own sake.
In plain English: “What is pulling reps off selling?”
Inside: The non-selling drag to clear and where it runs before the rep starts.
Install it in one line, or paste it in.
~/.claude/skills/ and runs automatically when it is relevant.Connect your context. Set it to your motion.
Everything the skill does, in full.
Takes the non-selling drag off the rep's plate so their time goes to actual selling. The drag is the execution between the steps: scoring, enrichment, pulling history, drafting the prep. On most teams reps grind that by hand and sell in whatever time is left. This move flips it: the drag runs before the rep starts, so they open the account ready to sell.
- 11. List the non-selling drag. Every repeatable execution task that is not selling: score the account, enrich it, pull the last touches, draft the brief. Be specific: "pull the last three touches and summarize" is drag, "run the sales conversation" is not.
- Ask one question per task: does a rep have to do this to sell, or does it just have to be done before they sell? If it only has to be done, it is drag, and it should not cost a rep an hour.
- Take the drag off the rep. The stacked workflow runs it, scoring, enrichment, history, first-draft prep, before the rep opens the account. Start with one, prove it, then the next.
- Flag the not-yet. Where a task is not safe to run unattended, like auto-sending to a top account, say so and route it through a human check first.
- Protect the selling time you freed. If the freed hours get eaten by new busywork, you cut the wrong thing. The measure is hours back to selling, not tasks automated.
- Automating for its own sake instead of asking what frees a rep to sell.
- Taking a task off the plate that carried context the rep needed to sell.
- Freeing hours that quietly refill with new drag.
[the non-selling drag you took off the reps, and the selling hours it gave back per week]
Example (illustrative):
- Cut: reps hand-building account research before every first call, now an auto-brief from CRM plus web, about 3 hrs/week back.
- Cut: copy-pasting call notes into the CRM, now auto-logged from the recording, about 2 hrs/week back.
- Kept with the rep: the discovery conversation and the qualification call. Selling time returned: roughly a day a week per rep.
Hand the cleared workflow to Keep the Judgment. The Sales Operator. Receipts only.
Where an operator takes this next.
The read is step one. Here is where an operator takes it once the manual version proves out.
The cut is only real if the freed hours stay freed. That is the thing to watch.
Point a scheduled Claude task at the CRM overnight so every account is scored, enriched, and pre-briefed before reps log in.
Have Slack ping the team lead whenever a quick manual task shows up three times in a week, before it hardens into new busywork.
Send anything flagged for review, like the auto-send case, into a Slack approval thread so a person still owns the risky sends.
One skill is the on-ramp.
A single skill does one job. Chained into a playbook, or run as a full build, it becomes a system. Here is where this one plugs in.